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    Տեղադրված է՝2024-07-03 Կարիերայի մակարդակՍկսնակԿրթության մակարդակՏարիների փորձ Աշխատավարձ250000 Վավեր է մինչև2024-07-10

    Maurice Ward Armenia

    Established over 50 years ago in 1968, Maurice Ward Group now operates at over 40+ locations in 25+ European countries and provides global freight forwarding, warehousing, logistics & customs clearance solutions. The organization employs over 1000 staff across Europe. Maurice Ward LLC has been the Back Office of Maurice Ward Group since May 2018, and Maurice Anthony Ward himself is the Director of the Back Office in Yerevan. The Back Office is an integral part of the overall MW Group operations with a dynamic multi-lingual and multi-cultural team to support the ever-growing operations of MW Group across Europe and around the globe. The team in the Back Office speaks Armenian, English, German, Dutch, French, Hungarian, Romanian, Spanish, Russian, Georgian, Persian, Hindi, Chinese, and Arabic and supports MW Group by Consulting and Operation/Sales Support and PR and Marketing.

    Կոնտակտային տվյալներ

    Կոնտակտային անձ Manush Ghazaryan Էլ. փոստ armenia.hr@mauriceward.com Հեռախոս +37400000000 Վեբկայք https://www.mauriceward.com/

    Italian Speaking Sales Assistant

    The position of Italian Speaking Sales Assistant involves processing requests for rates and operations between overseas networks of agents and the Italy sales team from A to Z. It includes quoting prices for freights and shipments within Europe or across the globe. The ideal candidate will have excellent customer service and communication skills with meticulous attention to detail. The suitable candidate will be a highly organized team player who thrives under pressure and delivers quality service to all stakeholders.

    Advanced knowledge of English and Italian, proficiency in math, and working knowledge of Microsoft Office software are essential.

    Full training will be provided on using our in-house systems.

    • Job Type: Full Time (Mon Fri)
    • Working hours: 11:00 a.m. to 20:00 p.m. with 1 hour break
    • Job Status: Permanent 3-month probation period


    Job responsibilities

    • Working within a team to process RFQ and tender requests through current and third-party suppliers
    • Identifying the best routes and rates available and communicating back to customers
    • Issuing transport documents in our and carrier & apos’ systems
    • Liaising between Sales and Operations teams on potential and booked shipments to ensure a smooth handover between rates and Operations
    • Handling Invoicing
    • Maintaining and managing current KPIs through monthly reporting procedures
    • Rate and service negotiations with service providers to ensure the best routing/rating options․


    Required qualifications

    • Excellent English language skills - oral & and written
    • Excellent Italian language skills - oral & and written
    • Excellent and effective communication skills (both verbal and written)
    • Strong customer service orientation and excellent work ethic
    • Ability to quickly process information and make decisions with meticulous attention to details
    • A team player with a high sense of responsibility


    Additional information

    • Hybrid Work
    • Paid Overtime
    • Medical Insurance
    • Paid Paternity Leave
    • Performance review
    • Paid Marriage Leave

    Interested applicants are asked to forward the PDF format of their CV in English to armenia.hr@mauriceward.com
    By mentioning the job title in the email subject line.
    The deadline for accepting CVs is 10/07/2024. All CVs will be acknowledged.