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    ԱՇԽԱՏԱՆՔԻ ԱՄՓՈՓՈՒՄ

    Տեղադրված է՝2018-11-26 Կարիերայի մակարդակՍկսնակԿրթության մակարդակԲակալավրՏարիների փորձ < 11 - 3 ԱշխատավարձN/A Վավեր է մինչև2022-12-26

    GAT Soft LLC

    GAT Soft is an IT Startup Company that developes new projects.

    Կոնտակտային տվյալներ

    Կոնտակտային անձ HR Էլ. փոստ [email protected] Հեռախոս +37491301456 Վեբկայք http://gatsoft.am/

    Հաճախորդների աջակցության մասնագետ (գիշերային հերթափոխ)

    Job description:

    GAT Soft LLC is looking for an enthusiastic and motivated person for the position of Customer Support Specialist. The candidate should be a good communicator with an advanced level of English language proficiency, both written and spoken, who would like to provide support to the Company's customers in the USA.
     

    Job responsibilities:

    -Strive to meet the highest level of customer satisfaction by resolving customer issues in a professional and timely manner by telephone, email and web chat; respond promptly to their queries ensuring that customers' expectations are always met (support and sales);

    -Effectively communicate information with customers and team members;

    -Handle and resolve a variety of inquiries, such as sending extra information on the product, handling returns and refund, warranty exchange queries, order tracking, delivery issues, etc.

    -Provide after-sales support by assisting with extra information provided on product use, installation, and maintenance.

    Required qualifications:

    -University degree in Linguistics, Journalism or related fields;

    -Ability to work flexible schedules;

    -Near-to-native knowledge of English language;

    -Experience in customer support, call centers, help desks or other relevant roles;

    -Ability to learn and memorize a considerable quantity of information.

    Additional information:

    Only shortlisted candidates will be contacted and night shift working hours will be discussed during the interview.

    Qualified and interested candidates are kindly requested to send their CVs to [email protected]

    Please indicate "Customer Support Specialist" in the subject line of the e-mail.

    ԴԻՄԵԼ ԱՅՍ ԱՇԽԱՏԱՏԵՂԻ ՀԱՄԱՐ

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